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TeamSTEPPS Implementation


TeamSTEPPS Implementation

  • Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools designed to optimize team function, and ultimately patient outcomes
  • It is designed to improve the quality, safety, and the efficiency of healthcare
  • TeamSTEPPS is based on 25 years of research related to teamwork, team training, and culture change. As a direct outcome of the 1999 Institute of Medicine (IOM) report, To Err is Human, TeamSTEPPS introduces tools and strategies to improve team performance in healthcare
  • TeamSTEPPS has five key principles.It is consist of team structure and four teachable-learnable skills: Communication, Leadership, Situation Monitoring, and Mutual Support

TeamSTEPPS is an evidence-based framework to optimize team performance across the health care delivery system. TeamSTEPPS is a system designed for healthcare professionals that is:

  • A potent solution to improving patient safety within the healthcare organization
  • An evidence-based teamwork system to improve communication and teamwork skills among healthcare professionals
  • Scientifically rooted training curriculum which successfully integrates teamwork principles into all areas of healthcare organizations.Since the significant proportion of preventable medical errors (approx. 65%) belongs to the improper team formulation and communication, therefore, the importance of TeamSTEPPS cannot be overlooked to overcome such preventable medical errors.
Course Contents
  • Introduction to TeamSTEPPS, Patient Safety, practices of HROs, rapid response systems
  • TeamSTEPPS delivery systems including organization readiness, planning training, implementing and sustainment
  • TeamSTEPPS Framework, Competencies and Key principles
  • Multi-Team System for Safe Patient Care
  • Communication Strategies and Tools
  • Leadership and role of leadership in team structure and healthcare organization
  • Situation Monitoring Strategies, processes and Tools
  • Mutual Support Strategies and Tools
  • Team Performance Observation Tools
  • Team Barriers, Tools, Strategies and Outcomes
  • Determining the readiness of the institution, such as leadership support; identifying potential barriers to implementing change in healthcare organizations
  • Dental and long-term care specific TeamSTEPPS modules and simulation

By the end of the course, participants will be able to:

  • Plan the patient safety goals and integrate with the mission, vision and strategic goals of their hospitals
  • Understand and apply Team strategies and tools to enhance patient safety and performance in their hospitals
  • Become change agents to develop the culture of patient safety in their hospitals
  • Develop a culture of teamwork in their departments/units and hospitals
  • Assemble, train and manage multidisciplinary teams for continuous improvement in their hospitals
  • Define, train and implement the strategies and tools to prevent medical errors in their departments/units and hospitals
  • Become TeamSTEPPS master trainers
Focus Group

This certificate course designed in considering the needs of healthcare settings of Pakistan and the following group will get the maximum benefits:

  • Chief Executive Officers, Medical Directors, Medical Superintendents/ Administrators, Physicians, Nurses, Pharmacists, Quality Assurance Managers /Executives/Officers, House Officers, Medical Students, Front Desk Officers/ Receptionists
Duration of Course
Two days
Course Fee

Individual: PKR 6,000

Group (5 or more persons from one organization): PKR 4,500

Students (subject to production of valid evidence from an institution): PKR 4,500

Riphah affiliated Institutions: PKR 3,000